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Urgent help needed! MAJOR MSN problems.
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orig_spoof
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O.P. Urgent help needed! MAJOR MSN problems.
Ok, this morning (early) i went to sign into MSN Messenger 7.5 and it gave me a troubleshoot message. so i tried that, and clicked repair, and it wouldent fix it. And so i tried EVERYTHING i know of. i unplugged my router, i un-installed and re-installed all of my MSN stuff, and nothing has worked. So i went to check my MSN connection settings, and it said it wasnt connected. So i went into advanced settngs, and everything is blank and when i test it, they all are unable to connect. Any clues on what is wrong and how to fix it???

(Oh, and it won't let me sign into hotmail either. from any browser.)


[Image: MSNtroubleshootmessage.jpg]

[Image: MSNtroubleshootmessage2.jpg]

[Image: MSNtroubleshootmessage3-0.jpg]

[Image: MSNtroubleshootmessage3.jpg]

(if u want the links to the larger images, just say so and i'll make them available)

This post was edited on 04-17-2006 at 05:04 AM by orig_spoof.
04-17-2006 05:02 AM
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Funness
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RE: Urgent help needed! MAJOR MSN problems.
From what I can see of those small images it seems your ports are blocked.

Make sure C:\Program Files\MSN Messenger\msnmsgr.exe is on your allow list on your Firewall.
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04-17-2006 05:43 AM
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orig_spoof
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O.P. RE: Urgent help needed! MAJOR MSN problems.
yeah, it's on my allow list.
04-17-2006 07:32 AM
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Fanta
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RE: Urgent help needed! MAJOR MSN problems.
The easiest way to check if the problem originates in your firewall is to simply turn it off and see if you can sign in normal and reach hotmail as well.  Check if this is the case or not.
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04-17-2006 09:26 AM
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orig_spoof
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O.P. RE: Urgent help needed! MAJOR MSN problems.
i tried that right away, and my firewall isnt blocking it.
04-17-2006 11:01 PM
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Y2Pdogg
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RE: Urgent help needed! MAJOR MSN problems.
Anyone? orig_spoof is a friend of mine and I would really love to see her MSN fixed. We've both tried everything we know to fix it so I directed her to here as ppl from here have helped me with MSN problems in the past. soo...Anyone?!
04-24-2006 04:29 AM
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NiteMare
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RE: Urgent help needed! MAJOR MSN problems.
its REALLY hard to see from those images, actualy sized ones would help
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04-24-2006 04:30 AM
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TheSteve
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RE: Urgent help needed! MAJOR MSN problems.
quote:
Originally posted by orig_spoof
it won't let me sign into hotmail either.

Can you access any secure websites?
try here for example:
https://www.fortify.net/sslcheck.html

If you can access that site, go to start -> run -> cmd
A black window should come up. In that window type:
code:
ping www.hotmail.com

After hitting enter, it will give you some information. If everything is working properly, the test will fail. Take note of the IP address that is listed

Example of an OK test result:
code:
C:\Documents and Settings\test>ping www.hotmail.com

Pinging www.hotmail.aate.nsatc.net [211.39.137.155] with 32 bytes of data:

Example of a Bad test result:
code:
C:\Documents and Settings\test>ping www.hotmail.com

Pinging www.hotmail.com [127.0.0.1] with 32 bytes of data:

If your results look like the Bad example, let us know. Also, if you can't access that sight above, let us know.
04-24-2006 05:26 AM
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butmunch
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RE: Urgent help needed! MAJOR MSN problems.
I'm getting the same problems too, only I CAN sign into hotmail. When you initially try to sign into MSN, does it says the following:



"Messenger has encountered a problem and needs to close.  We are sorry for the inconvenience."

There is an option to click "View Error", and when I do it says the following:

Error Signature:
AppName: msnmsgr.exe AppVer: 7.5.324.0 ModName: msvcrt.dll
ModVer: 7.0.2600.1106 Offset: 00032f43

After I click Send/Dont Send Error report to Microsoft, MSN closes and I cant sign in!




I tried removing MSN and reinstalling it, I tried "repairng it" from the MSN site, I even uninstalled MsgPlus, yet I still have this problem. I DONT have SP2 - never had it. My internet connection is very fast, though its also very laggy lately if that makes sense - when problems occur, I get an error saying that I should download SP2 - and I would, but when I try it doesnt download properly, theres an error with it. Do you have SP2 installed on your computer? Because if not, then that might be causing it in a way. If you do, then this problem isnt because of SP2 (I would think) and so I have NO idea what it is.
04-24-2006 04:16 PM
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chuck_str
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RE: Urgent help needed! MAJOR MSN problems.
people when i get this problem the eay way to fix it is make sure that the time and date on your pc is correct this seems to help
04-24-2006 04:53 PM
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