Shoutbox

I wouldn't use it because that means we have to upload all our contacts to your site and provide login info so you can keep track of our contacts 24/7. But then I still don't see how you will do this through a web based application. Unless you have a few spare computers lying around with a nice and fast internet connection to use as servers. There would also be connectivity problems. Once you sign on your account one computer then try to sign on with the same account on a different computer it automatically signs you out of the first computer. I can see this to be a problem since if you were planning on monitoring our contacts 24/7 because you would need to stay logged into our accounts then once someone logs in from there computer MSN disconnects from your site.