Shoutbox

I switched back to an older version of zone alarm last night (after a lot of difficulty), but atlast the display pictures and all were working

so, thank u everyone for the help

How did you go back to an older version?
Which version are you on now?
(I've got the same problem!)

well, I fully uninstalled the current one I had

and downloaded this older working one: http://download.zonelabs.com/bin/free/1043_zl/zaS..._61_744_001_en.exe

then I just turned off auto-update

and now it works fine

I'll check it out.
The update seems to have messed about with battlefield 2 - it wont launch!
Thanks for the help guys

*edit - installed the firewall that is linked above and msn is working properly again!

although i cant see peoples personal messages? ahh well

im having the same problem..
i degraded my zone alarm to the same version ur using
i can see display pics on IM windows now but not in WLM contact list
but i still cant see personal messages
help pls

Does it look like the old style contact list where the status icons are small? or is it the newer one where the status icons are big?

If they are small you need to enable 2 things.
First click the Up/Down arrow above the contact list and click Show Details
Then Tools > Options > General > Check Show Display picture from others

If they are big status icons just try this part
Tools > Options > General > Check Show Display picture from others

I'm having the same problem, and it happened with MSN Messenger and now it's happening with WLM. I'll try to make a detailed explanation about the problems with Zone Alarm, sorry if it's a bit messy, English isn't my first language.

First, with MSN Messenger I could see the display pictures, but no Personal Messages. That happened almost for a year, the only way I could notice the messages was watching the Events Window in Plus, but it said something like: (rough translation from Spanish): "(unknown user) has changed his personal message to: Hello, blah, blah, blah". It also afected the songs which my contacts were listenning, they didn't show up. However, my contacts could read my personal message and see what I was listenning to.

When I updated the Zone Alarm a week ago, the display pictures were gone. The only way they showed up was after being connected for a long time (I leave my computer turned on a lot of time).

Now I installed WLM, and it's still happening. No display pictures, no personal messages (and the only way to notice them is to watch the events window, but you notice someone changed their message, not who did it). The display pictures may (or may not) show up after being connected for a long time.

I've tried uninstalling Plus (both with MSN previously, and WLM now), no changes. I've tried reinstalling MSN Messenger, no changes, and reinstalling WLM too.

I don't know if the people in Zone Labs are working on these compatibility issues, because turning the Instant Messaging security option off does not solve the problem, the only way is to turn off the firewall (which is suicidal in web terms). Checking that all permisions to Messenger were given didn't fix it either.

Sorry for the long post, cheers.

uh... well according to the other posts.. having the small display pic on the contact list is not possible with WLM

soo my problem now the personal msg which i still cant see even after downgrading my zone alarm

I'm having the same problem too!

damn zone-alarm looked so good when i 1st started using it... now im getting more problems with each update!

getting annoyed with them now!

dont want to go back to norton though.

If your Display Pictures, Personal Messages, and Names are not coming through properly, it's probably down to Zone Alarm, if you have it installed!

See this Post for a fix:

http://www.messenger.mattchan.co.uk/index.php?opt...iew&id=13&Itemid=2

Perhaps some comments at:

http://forum.mess.be/index.php?showtopic=17679