What happened to the Messenger Plus! forums on msghelp.net?
Shoutbox » MsgHelp Archive » Skype & Technology » Tech Talk » "STOP: c000021a (Fatal System Error)" Error!

"STOP: c000021a (Fatal System Error)" Error!
Author: Message:
cyberion1985
New Member
*


Posts: 1
Joined: Mar 2009
RE: "STOP: c000021a (Fatal System Error)" Error!
Hello every1 :D,

Well i couldn't keep still when I fixed this one so i decided to register and help you out (for windows XP SP 2 users only ;) )

So basically, it is possible to access the system in safe mode, and open the minidump file and find out which driver or file causes this blue screen "c000021a".

WHY AND HOW
===============================================
The faulty file is called "ntoskrnl.exe" and is part of the windows operating sytem. What happened is this: Basically, whenever you go online (Switching your pc on and it connects to the internet OR you plug in your cable/internet connection etc) the OS downloads updates from the internet and tells you later "updates ready for installation". Usually this goes fine, but sometimes it might cause problems. Sometimes updates clash with other software or are downloaded incorrectly due to internet network bandwidth instability or other issues that might cause the download to be corrupt when it download.

HOW TO FIX
===============================================
1.) Firstly, start the machine in safe mode. To do this, start the PC up and keep pressing "F8" to open the "Advanced Boot up options" screen. Then select "Safe mode" from the list. Your pc should then start in safemode.

2.)When on the desktop after loading, navigate to
"C:\Windows\prefetch" and delete its entire contents.

3.)Navigate to your "C:\Windows\minidump" directory , change the view to "Details" , and sort the window by "Date Created" so that the recent minidump.dmp file is on top of the list. Then compare the dates of the minidump files and find the last one in the list that has the same "size" as the first one.

4.)Then, open your control panels and open "add and remove programs".

5.)Check the checkbox "Show updates".

6.)Scroll down to "Windows Upates" and find the entry/installation where the date installed is close to the creation date of the mindump files that you have observed in step 3.

7.)Uninstalled said update, there are likely more then 2 (I had to uninstall 12 updates) and confirm requests of system and remember to check the checkbox "Do not restart now" so that you dont have to restart every time when you uninstall one update.

8.)When you are done with all that uninstalling of the updates you will notice (or maybe not) that one installation will have included the "ntoskrnl.exe" file removal which should indicate to you already that you have won :D

9.)Navigate back into "C:\Windows\Minidump" and delete all the samesized minidump files exept one ,because they contain the same info on the same file/issue.

10.)Now, restart your machine BUT use "F8" again to get to the "Advanced options" like in step 1 with the only difference being that NOW you select "last known good configeration", and let the machine boot in like that now :D

PREVENTION AND NOT-HAPPEN-AGAIN
===============================================
Well the updates as said cause the problem. If you do manual update from the windows update site, it should work fine OR have a CD that already has an updated service pack 3 or 2 that you need.

This post was edited on 03-26-2009 at 06:16 AM by cyberion1985.
03-23-2009 08:41 AM
Profile E-Mail PM Find Quote Report
« Next Oldest Return to Top Next Newest »

Messages In This Thread
"STOP: c000021a (Fatal System Error)" Error! - by Jimcando on 09-13-2006 at 10:53 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Stigmata on 09-13-2006 at 11:03 PM
RE: RE: "STOP: c000021a (Fatal System Error)" Error! - by segosa on 08-04-2007 at 10:20 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Jimcando on 09-13-2006 at 11:05 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Stigmata on 09-13-2006 at 11:22 PM
RE: RE: "STOP: c000021a (Fatal System Error)" Error! - by teddyshady on 09-08-2007 at 07:18 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by ShawnZ on 09-14-2006 at 12:52 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by iondream on 11-06-2006 at 07:41 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by C_C_C on 08-04-2007 at 07:12 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by ShawnZ on 08-04-2007 at 10:27 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by C_C_C on 08-04-2007 at 06:34 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by C_C_C on 08-09-2007 at 05:51 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by matty on 09-08-2007 at 07:38 PM
RE: RE: "STOP: c000021a (Fatal System Error)" Error! - by teddyshady on 09-08-2007 at 08:25 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by sql7 on 02-10-2008 at 08:57 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by kimba8962 on 05-10-2008 at 01:21 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by 5hundo on 09-13-2008 at 07:31 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by ShawnZ on 09-13-2008 at 07:47 PM
RE: RE: "STOP: c000021a (Fatal System Error)" Error! - by 5hundo on 09-13-2008 at 07:58 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by ShakyTech on 09-15-2008 at 04:33 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by ShawnZ on 09-16-2008 at 02:48 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by ShakyTech on 09-16-2008 at 11:19 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Spunky on 09-16-2008 at 12:15 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by ShakyTech on 09-16-2008 at 03:00 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by [B]roken.[Hearts] on 09-16-2008 at 07:58 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Spunky on 09-16-2008 at 09:23 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by [B]roken.[Hearts] on 09-16-2008 at 09:53 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by ShakyTech on 09-17-2008 at 11:47 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by ShawnZ on 09-18-2008 at 12:58 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Spunky on 09-18-2008 at 01:39 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by segosa on 09-18-2008 at 02:36 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Jarrod on 09-18-2008 at 10:53 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by ShakyTech on 09-18-2008 at 12:45 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Jarrod on 09-18-2008 at 01:15 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Spunky on 09-18-2008 at 03:10 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by mkl on 09-18-2008 at 11:05 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Jarrod on 09-19-2008 at 11:03 AM
RE: RE: "STOP: c000021a (Fatal System Error)" Error! - by mkl on 09-19-2008 at 04:26 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by ShawnZ on 09-19-2008 at 12:34 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Spunky on 09-19-2008 at 03:21 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Jarrod on 09-20-2008 at 12:09 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Jimcando on 09-27-2008 at 01:16 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by dapimp944 on 10-22-2008 at 01:37 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Bootlebarth on 11-23-2008 at 06:12 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by ShawnZ on 11-23-2008 at 06:43 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Bootlebarth on 11-23-2008 at 08:26 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by nikko132 on 01-11-2009 at 05:41 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by coven08 on 02-26-2009 at 01:40 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by coven08 on 02-27-2009 at 08:43 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by djdannyp on 02-27-2009 at 08:50 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by zs3889 on 02-28-2009 at 04:19 PM
Wow there.... what a happy bunch we are at this forum! - by Hostile_R_Us on 03-02-2009 at 03:27 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by coven08 on 03-09-2009 at 06:30 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by zjgto on 03-12-2009 at 07:23 AM
RE: RE: "STOP: c000021a (Fatal System Error)" Error! - by whbonney on 03-15-2009 at 07:20 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by SANG5650 on 03-13-2009 at 08:29 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Joshua on 03-14-2009 at 12:11 AM
RE: RE: "STOP: c000021a (Fatal System Error)" Error! - by coven08 on 03-24-2009 at 08:00 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by ubii on 03-19-2009 at 08:41 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by cyberion1985 on 03-23-2009 at 08:41 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by coven08 on 03-26-2009 at 06:15 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by henrysmom on 04-21-2009 at 04:48 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Alex K on 04-21-2009 at 07:06 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by eveve on 06-22-2009 at 10:50 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by ShawnZ on 06-22-2009 at 11:31 PM
RE: RE: "STOP: c000021a (Fatal System Error)" Error! - by eveve on 06-23-2009 at 06:57 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by aaff12 on 08-06-2009 at 09:14 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by C.H.A.O.S on 08-15-2009 at 03:38 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by ShawnZ on 08-15-2009 at 03:52 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by turtlebox on 08-17-2009 at 05:50 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by RaceProUK on 08-26-2009 at 12:18 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by GatorRay on 10-24-2009 at 04:37 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by lance637 on 11-06-2009 at 06:59 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by cpguru21 on 12-11-2009 at 12:03 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by amarinoni68 on 02-14-2010 at 01:33 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Chrissy on 02-14-2010 at 02:10 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Ssor on 02-24-2010 at 11:57 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by beck.je on 04-22-2010 at 06:07 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by mkp0203 on 05-10-2010 at 02:52 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by younggeeza on 09-01-2010 at 04:59 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by bugs on 09-12-2010 at 09:36 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Darkmatrix on 10-04-2010 at 03:43 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by kp314 on 10-10-2010 at 12:21 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by DramAlexe on 03-15-2011 at 12:48 AM
RE: RE: "STOP: c000021a (Fatal System Error)" Error! - by nimicitor on 03-18-2011 at 06:56 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by DramAlexe on 03-15-2011 at 11:12 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by MQSS on 06-09-2011 at 07:30 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by sgayres on 07-24-2011 at 05:39 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by MoeCat on 08-24-2011 at 07:01 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by kara on 10-03-2011 at 07:36 AM
RE: RE: "STOP: c000021a (Fatal System Error)" Error! - by JDarwein on 11-10-2011 at 08:31 AM
RE: "STOP: c000021a (Fatal System Error)" Error! - by Mrchava on 03-14-2012 at 06:30 PM
RE: "STOP: c000021a (Fatal System Error)" Error! - by kaseya John on 01-04-2008 at 06:07 AM


Threaded Mode | Linear Mode
View a Printable Version
Send this Thread to a Friend
Subscribe | Add to Favorites
Rate This Thread:

Forum Jump:

Forum Rules:
You cannot post new threads
You cannot post replies
You cannot post attachments
You can edit your posts
HTML is Off
myCode is On
Smilies are On
[img] Code is On