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Contacts problem
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Renafuse
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Posts: 2
Joined: Oct 2006
RE: RE: Contacts problem
i didnt see this but i tried it and yep it works :D
quote:
Originally posted by CookieRevised
Based upon the posts of SteveC and MartyS (Windows Live Messenger support and test manager) in the Official Windows Live Messenger Newsgroup:


Explanation

Issues which all boiled down to the same cause:

- Attempting to login but all you get is eternally spinning buddies
- Login works but you can't add contacts
- Login works but you don't get any contacts
- Error codes when signing in (for example 81000314)

Cause of problems:
  1. An outage in one of the data centers which prevented some people from updating or accessing their contacts.

    This has been fixed, but contacts added during this outage will unfortunatly be lost and need to be added again.

  2. Some back end systems had trouble with the handshaking (technicial term to indicate the communication protocol between systems): Messenger was trying to send a request for the contact list and the response it was getting was't what was expected due to modifications on other back end systems.

    This was fixed last night (oct. 17th 2006), but there are still people who might not be able to sign in or add contacts, etc: Those people who tried to log in at the exact time when an errorneous handshake was in effect.

    To fix this you need to delete the cache of this handshake policy. Once this cache is deleted a new and fixed handshake can take place and the errors will be gone.

Fix

Delete you handshaking policy cache:
  1. Exit Messenger completely (this means right clicking the Messenger tray icon and choosing Exit).

  2. Open your registry editor (Start > Run > regedit.exe) and navigate to:
       for Messenger 8.0: HKCU\Software\Microsoft\MSNMessenger
       for Messenger 8.1: HKCU\Software\Microsoft\WindowsLive\CommunicationsClient

  3. Once there, you must remove the following subkeys:
       for Messenger 8.0: Policies
       for Messenger 8.1: Shared

  4. Close your registry editor and restart Messenger.

Make sure you don't delete or modify anything else. Wrong alterations can cause serious problems for Windows. For those who are not comfortable editing the registry, I've made a registry file which will do these alterations for you. Simply download the file, save it and run it:

http://home.scarlet.be/~tsf54471/msn/deletehandshakingcache.reg

nothing will be lost when applying this fix, unlike with some other 'fixes'.

10-31-2006 06:52 AM
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Messages In This Thread
Contacts problem - by Zoidy on 10-12-2006 at 03:05 PM
RE: Contacts problem - by Zoidy on 10-13-2006 at 10:00 AM
RE: Contacts problem - by Zoidy on 10-14-2006 at 01:52 AM
RE: Contacts problem - by Chris4 on 10-14-2006 at 02:12 AM
RE: Contacts problem - by doughboyy on 10-14-2006 at 07:35 AM
RE: Contacts problem - by wenbin on 10-15-2006 at 08:29 AM
RE: Contacts problem - by Aeryn on 10-16-2006 at 04:03 PM
RE: Contacts problem - by Zoidy on 10-16-2006 at 04:49 PM
RE: RE: Contacts problem - by Metvan on 10-20-2006 at 03:02 PM
RE: Contacts problem - by CookieRevised on 10-16-2006 at 10:45 PM
RE: Contacts problem - by Zoidy on 10-17-2006 at 02:27 AM
RE: RE: Contacts problem - by CookieRevised on 10-17-2006 at 02:11 PM
RE: Contacts problem - by aLKuwaitia on 10-17-2006 at 11:19 PM
RE: Contacts problem - by CookieRevised on 10-17-2006 at 11:30 PM
RE: Contacts problem - by aLKuwaitia on 10-18-2006 at 12:43 AM
RE: Contacts problem - by Zoidy on 10-18-2006 at 03:03 AM
RE: Contacts problem - by CookieRevised on 10-18-2006 at 08:08 AM
RE: RE: Contacts problem - by brian on 10-23-2006 at 03:15 AM
works! - by RaGz143 on 10-23-2006 at 04:36 AM
RE: RE: Contacts problem - by Renafuse on 10-31-2006 at 06:52 AM
RE: Contacts problem - by Zoidy on 10-18-2006 at 01:05 PM
RE: Contacts problem - by miniroscoe12 on 10-18-2006 at 02:20 PM
RE: Contacts problem - by aLKuwaitia on 10-18-2006 at 03:49 PM
RE: Contacts problem - by mattburnsey on 10-18-2006 at 06:21 PM
RE: Contacts problem - by Aeryn on 10-18-2006 at 06:22 PM
RE: Contacts problem - by Ankush09 on 10-18-2006 at 09:17 PM
RE: Contacts problem - by devil2flame on 10-19-2006 at 09:05 PM
RE: Contacts problem - by ChromeX on 10-20-2006 at 11:40 AM
RE: RE: Contacts problem - by CookieRevised on 10-20-2006 at 11:56 AM
RE: Contacts problem - by ChromeX on 10-20-2006 at 12:00 PM
RE: Contacts problem - by CookieRevised on 10-20-2006 at 05:59 PM
RE: RE: Contacts problem - by Metvan on 10-20-2006 at 06:12 PM
RE: Contacts problem - by ChromeX on 10-20-2006 at 08:03 PM
RE: Contacts problem - by CookieRevised on 10-20-2006 at 08:50 PM
RE: Contacts problem - by ChromeX on 10-20-2006 at 09:05 PM
RE: Contacts problem - by devil2flame on 10-21-2006 at 04:37 AM
RE: Contacts problem - by jjazz on 10-21-2006 at 04:52 AM
RE: Contacts problem - by Zoidy on 10-23-2006 at 03:50 AM
RE: Contacts problem - by MikeMTL on 10-23-2006 at 04:14 AM
RE: Contacts problem - by Zoidy on 10-24-2006 at 07:58 AM
RE: Contacts problem - by BITCHBITESHARD on 10-27-2006 at 09:24 AM
RE: Contacts problem - by Zoidy on 10-28-2006 at 12:43 AM
RE: Contacts problem - by CleonGR88 on 10-31-2006 at 03:14 AM
RE: Contacts problem - by Zoidy on 10-31-2006 at 03:20 AM
RE: Contacts problem - by CleonGR88 on 10-31-2006 at 03:52 AM
RE: Contacts problem - by Renafuse on 10-31-2006 at 06:22 AM
RE: Contacts problem - by CleonGR88 on 10-31-2006 at 05:21 PM
RE: Contacts problem - by Zoidy on 11-01-2006 at 01:19 AM
RE: Contacts problem - by CleonGR88 on 11-01-2006 at 01:29 AM
RE: Contacts problem - by DarkMe on 11-01-2006 at 02:10 AM
RE: Contacts problem - by Zoidy on 11-01-2006 at 04:00 AM
RE: Contacts problem - by DarkMe on 11-01-2006 at 04:14 AM
RE: Contacts problem - by Fra6160 on 11-01-2006 at 09:38 AM
RE: Contacts problem - by Zoidy on 11-01-2006 at 09:51 AM
RE: Contacts problem - by CookieRevised on 11-01-2006 at 10:28 AM
RE: Contacts problem - by Fra6160 on 11-01-2006 at 02:39 PM
RE: Contacts problem - by Zoidy on 11-02-2006 at 03:50 AM
RE: Contacts problem - by Fra6160 on 11-02-2006 at 11:08 AM
RE: Contacts problem - by Fra6160 on 11-02-2006 at 06:36 PM
RE: Contacts problem - by CleonGR88 on 11-05-2006 at 05:29 AM
RE: Contacts problem - by GraceB on 11-06-2006 at 02:38 PM
RE: Contacts problem - by CookieRevised on 11-06-2006 at 09:37 PM
RE: Contacts problem - by GraceB on 11-07-2006 at 04:15 PM
RE: Contacts problem - by CookieRevised on 11-07-2006 at 08:00 PM
RE: Contacts problem - by Crowndefender on 11-09-2006 at 04:34 PM
RE: Contacts problem - by haydos on 11-09-2006 at 04:35 PM
RE: Contacts problem - by Crowndefender on 11-09-2006 at 04:39 PM
RE: Contacts problem - by haydos on 11-09-2006 at 04:40 PM
RE: Contacts problem - by Felu on 11-09-2006 at 04:40 PM
RE: RE: Contacts problem - by CookieRevised on 11-09-2006 at 05:49 PM
RE: Contacts problem - by Crowndefender on 11-09-2006 at 09:16 PM
RE: Contacts problem - by CleonGR88 on 11-10-2006 at 09:36 PM
RE: Contacts problem - by Big0ne on 11-11-2006 at 01:00 AM
RE: Contacts problem - by CleonGR88 on 11-11-2006 at 05:36 AM
RE: Contacts problem - by SecondStar on 11-20-2006 at 03:52 PM
RE: Contacts problem - by CookieRevised on 11-20-2006 at 10:57 PM
RE: Contacts problem - by Viranya on 11-25-2006 at 12:51 PM
RE: Contacts problem - by Zoidy on 12-18-2006 at 03:44 AM
RE: Contacts problem - by sky_xia0 on 01-23-2007 at 02:27 PM
RE: Contacts problem - by moeyy on 03-04-2007 at 09:49 AM
RE: Contacts problem - by IceyBarrels on 08-08-2007 at 12:14 AM
RE: Contacts problem - by Zoidy on 08-08-2007 at 05:13 AM
RE: Contacts problem - by Ruski on 10-25-2007 at 08:13 PM
RE: Contacts problem - by *Saint* on 10-25-2007 at 08:25 PM
RE: Contacts problem - by Ruski on 10-25-2007 at 08:40 PM
RE: Contacts problem - by eft_bad on 03-23-2010 at 03:53 PM


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