quote:
Originally posted by Sunshine
If you have an agreement with your bank that the bank will charge you £35 if you don't have enough money in your account at the time a direct debit is issued then you have no ground to stand on whatsoever. Not towards the bank and especially not towards the Mobile Phone network as they are not to blame for you not having enough money in your account at the time they charge.
Ok to clear things up.
My bill comes on the 1st of every month.
The money comes out of my account on the 16th
On the 10th, i realised that I didn't have enough money in my bank account, so i went on the network's site and paid that months bill by card.
They still charged me, even though my account was fully paid for.
quote:
Originally posted by MC Inferno
I've worked a little in accounts so I know a LITTLE on DD's. When was the DD due date, and when did you pay the phone company? Plus, did you inform your own bank to cancel this month's DD?
The direct debit isn't an order to take the same amount each month, they take how ever much I owe every month. At that point, i owed £0
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