quote:
Originally posted by Sunshine
quote:
Originally posted by saralk
I'm not going through my bank, it's not their fault, i'm going to ask my mobile phone network.
You can ask (askin never hurt) but note that they don't have to pay you back anything as they are not responsible for any agreement you have with your bank. They did not receive 55 pounds through the withdrawal nor do they get the 35 your bank charges, they would have cancelled the withdrawal if you had notified/warned them you had already payed them in a different way than usual/agreed upon.
Agreed. So I highly suggest you call your bank, explain what happened. And I'm sure they can reduce the fee (or VOID it all hopefully) because of the situation
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