Shoutbox

I have a Inspiron 1501. Dell sent no disks with the system becuase they said there was no need as it was on system.  However I got the following error message and can't boot
stop:c000021a: fatal system error
session manager initialization system process terminated unexpectaedly with a status of 0xc000026c (0x00000000 0x00000000). / the system has been shut down.
Dell says my warranty is up.  I have tried the last good configuation , no good.  I need help and am not a sophisticated user so can anyone help?  Thx

Have you tried accessing Safe Mode (tap F8 at startup)?

I presume you have Windows XP?

This is the only fix I can find, which links to this forum post.

0xc000021a = STATUS_SYSTEM_PROCESS_TERMINATED
This means that a vital system process terminated. That's all it means. The important information is the reason that if failed:

0xc000026c = STATUS_DRIVER_UNABLE_TO_LOAD
So it looks like you have a driver in there that is failing. Does the BSOD have any drivers names?  (*.sys)

quote:

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Originally posted by billbert10
Dell sent no disks with the system becuase they said there was no need as it was on system.

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Dell should have included recovery discs, regardless. If they keep refusing, just send a complaint to the industry watchdog.