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STOP: c000021a ERROR on Vista
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tg11
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O.P. STOP: c000021a ERROR on Vista
Hi, my acer laptop has started coming up with a 'STOP: c000021a' message since it configured windows updates on startup.  The system runs Vista.
I cannot get past the blue screen to login to my computer. Can anybody help?
08-24-2008 09:44 AM
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jrlumba
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RE: STOP: c000021a ERROR on Vista
Um... you might have to restart your comp. Press F11 right after you start your computer at the loading black screen. or maybe it's F10. there you will find system restore. good luck :)
08-29-2008 10:02 PM
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Spunky
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RE: STOP: c000021a ERROR on Vista
According to a search, a MS tech has documented this as being due to a hotfix (in particular HotFix: 890859)

This website gives details on how to remove these hotfixes using the recovery panel. This should hopefully then allow you to login after removing the above mentioned HotFix/Update
<Eljay> "Problems encountered: shit blew up" :zippy:
08-29-2008 10:08 PM
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tg11
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O.P. RE: STOP: c000021a ERROR on Vista
I have reset my PC and all seems to be working fine now, thanks
08-30-2008 10:07 AM
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ShawnZ
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RE: STOP: c000021a ERROR on Vista
quote:
Originally posted by SpunkyLoveMuff
According to a search, a MS tech has documented this as being due to a hotfix (in particular HotFix: 890859)

This website gives details on how to remove these hotfixes using the recovery panel. This should hopefully then allow you to login after removing the above mentioned HotFix/Update

that update is for windows 2000/xp only. also, that website is only for xp as well.
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08-30-2008 02:22 PM
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Spunky
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RE: STOP: c000021a ERROR on Vista
Epic Fail. Didn't notice, but I would have thought most of the STOP error numbers would remain the same...
<Eljay> "Problems encountered: shit blew up" :zippy:
08-30-2008 02:31 PM
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ShawnZ
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RE: STOP: c000021a ERROR on Vista
quote:
Originally posted by SpunkyLoveMuff
Epic Fail. Didn't notice, but I would have thought most of the STOP error numbers would remain the same...

they are, but that error isn't caused by the update, it's caused by something the update does. and that's an xp-only update...

This post was edited on 08-30-2008 at 02:49 PM by ShawnZ.
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08-30-2008 02:49 PM
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