Shoutbox

Sorry if the answer to this is obvious or already on the forums, I have looked, but didn't find anything which matched my problem fully...

Using Messenger 8.5.1302.1018 and Plus! 470 and 479.

When I try to log out Messenger gives the "signing out" screen with the spinning Messenger logo and what-not, but it goes no further (should go to log-in screen). Friends have told me that I still appear online but no messages get through to me. I've tried updating to the newest version of Plus! (479) but the freezing at log-out still occurs.

After removing Plus! I no longer had the freezing issue, instead Messenger would just display a 'needs to close' message sometimes when I tried to log out, but not all the time.

Any suggestion would be much appreciated.

Uninstall Plus!, uninstall Messenger, reinstall Messenger 8.5 and reinstall Plus! 4.70. Messenger Plus! 4.79 is a beta release.

I've already tried that but I'll give it a go again.

I've done what you suggested and the problem is still there. I'm still not logging out and this time I recieved some "unable to start a conversation with [blahblah]" boxes. =/

quote:

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Originally posted by M3Hi
I've done what you suggested and the problem is still there. I'm still not logging out and this time I recieved some "unable to start a conversation with [blahblah]" boxes. =/

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A friend had exactly the same problem : his account was always online even if he signed out.

I advised him to make these tips and it worked. I hope it'll be helpful for you :

• Close Windows Live Messenger
  
  
• Open "Start" and "Run" and write : %temp%
  
  It will open your temp folder : delete everything in this folder, especially the MessengerCache folder.
  
  
• Delete everything in this folder :
  
  • For Windows XP :
    C:\Users\[your user]\Local Settings\Application Data\Microsoft\Windows Live Contacts
    
    
  • For Windows Vista :
    C:\Users\[your user]\AppData\Local\Microsoft\Windows Live Contacts

Make sure hidden files and folders are displayed ("Tools" menu,  "Folder options..." and tick "Show hidden folders and files").

Of course, I advise to clean your computer with an antivirus (Antivir is free) and Spybot or an other tool in order to make sure you don't have a virus.


A detailed tutorial is available here for french users : Réparer sa connexion MSN

I did what you suggested and cleaned out the temp and application data folders, and ran a couple of scans, they found nothing though. But it appears to be working now. =]

Thank you very much for your help. =]

thanks it worked
but one thing
for xp it should be

documents and settings
not users
you got a mistake in your line for xp