quote:
Originally posted by Schnappi
I have uninstalled all scripts/skins, including Plus! itself but this problem still happens.
I do notice this problem more on WLM 2009 compared against the previous version (8.5).
Can the windows live team at least implement an automatic ping command to let the sender know if his/her message has been succesfully delivered?
What's the purpose of an excellent IM program when messages don't get delivered at a 100% rate? Do take this seriously please.
Or at least state the reason(s) for this problem.
Thanks if anyone reads this.
Unfortunatly (for you) the only people who would read this are the forum users. The people for whom this is intended wont read it here.
As Halacs pointed out, you better contact Messenger support if you want anything done. And they will try to help you (despite what some people might claim), eventhough it might take a while for your problem to escalte to the right people (MS is a huge company which has a massive tech support team and the problem must filter thru the correct people, this can take a while and a lot of communication between you and them).
Halacs' list of observations like he post above is an excellent example of how to report such problems to MS; very detailed and as accurate as possible. The more you write something like that (opposed to "it doesnt work" or "messages get lost") the more they will be able to investigate and help you (and other users who don't notice those problems).
big tip: Test everything without any addon and highly stress on the fact that you have the very same problems without any addon installed. Otherwise the chance is very high that your problem will quickly be dismissed as a 3rd party problem.
good luck
/ 
