Shoutbox

hey. when i go to audio and video setup, and try to pick my webcam from the drop down list, the program automatically crashes and shuts down, meaning i cant pick it and therefore cant operate my webcam via msn or show it to contacts. ive tried un-installing and re-installing the webcam driver and it doesnt help. the webcam is a hp webcam thats built into my laptop. also i dont have the plus! extension installed. what could the issue be? thanks for your help

According to this, you need to be connected to WLM through a UPnP port in order for voice and video to work correctly. Check by going to Tools > Options > Connection.

You can try restarting the Windows Image Acquisition Service (WIA) service as suggested here.

Has it worked before? Is the webcam definitely supported for your OS?

quote:

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Originally posted by Chris4
According to this, you need to be connected to WLM through a UPnP port in order for voice and video to work correctly. Check by going to Tools > Options > Connection.

You can try restarting the Windows Image Acquisition Service (WIA) service as suggested here.

Has it worked before? Is the webcam definitely supported for your OS?

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I had this issue a long time ago, and I never found a fix for it no matter what I did. The only thing that fixed it was a small cleanup utility, I can't remember the name but I shall have a look through my history, sorry to dump on this but yeah.

http://shoutbox.menthix.net/showthread.php?tid=69...d=768221#pid768221 - That is my thread from a while back, no solution was found then either

quote:

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Originally posted by Eddie
The only thing that fixed it was a small cleanup utility

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Maybe corrupted Messenger cache then?

See Step 7 of CookieRevised's guide to Completely remove (MSN/Windows Live) Messenger
Note: Deleting some of the folders (specifically \AppData\Local\Microsoft\Messenger) will remove personal settings (like display pictures, custom emoticons, etc.) so you can avoid that folder if you like.

quote:

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Originally posted by Chris4

quote:

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Originally posted by Eddie
The only thing that fixed it was a small cleanup utility

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Maybe corrupted Messenger cache then?

See Step 7 of CookieRevised's guide to Completely remove (MSN/Windows Live) Messenger
Note: Deleting some of the folders (specifically \AppData\Local\Microsoft\Messenger) will remove personal settings (like display pictures, custom emoticons, etc.) so you can avoid that folder if you like.

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Hmmm, I don't know if that solved my issue but maybe. Who knows. I know that "Step 7" helped fix my numerous sign in errors though ahah!

Cleanup utilities like CCleaner deletes general Messenger cache, so that may have fixed your problem.

the camera used to work before i re-formatted. it still works on other programs just not msn should i use a cleanup utility? i checked my connection and it says im connected through a non-UPnP connection, how can i change it?