Shoutbox

If you want to be that picky, send an e-mail to Windows Live Support and see where it gets you.

Maybe they didn't explain all the ins and outs, but that's their prerogative.  Many companies don't explain full reasons for LOTS of things, but you've been presented with as many facts as any other member of the public has,

You can argue until you're blue in the face but you won't get any other explanation as that is the reason for it. 

You can reject any reason for anything, but ultimately it's just you that looks stupid because you're being told the real reason, by the source that made the decision...and still aren't believing it.

You're complaining in the wrong place, there is nothing we can do and to be honest there is nothing that Windows Live will do except tell you the facts, I'm almost certain that this isn't a change that will be reverted.  Just make your peace with the fact that the feature is gone and if you don't want to accept help on ways around it and ways to get used to it then stop posting. Rejecting what anyone says isn't a way to deal with anything