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Locked account
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tigerlady3558
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Joined: Jan 2013
O.P. Locked account
When I try to log into Yahoo Messenger, it gives me an error message that says, "There was a problem signing you into messenger.  Your account has been locked.  Please click on "Forgot Password" to start the unlocking process".
I do that and am able to log into my yahoo account but still can't log into yahoo messenger. 
Please help me fix this, have no idea how

Thank you
01-09-2013 06:10 AM
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Nathalie
Former Yuna Software
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Joined: Mar 2010
RE: Locked account
We are Messenger Plus!, an add-on to Windows Live Messenger and Skype.  We are not affiliated with Yahoo.
Nathalie
Community Liaison
Yuna Software


01-09-2013 10:30 AM
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Bhuk
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Joined: Mar 2013
RE: Locked account
Tigerlady, when you were creating this account of yours, you might have provided an alternate e-mail,  in case you forget your password ....... Now, i believe, in forget password, yahoo might provide you an option to send the password at your provided alternate e-mail address. Do that and check the other e-mail....!!!
03-29-2013 01:15 PM
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