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Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370)
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optimism_
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O.P. Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370)
Ack, Its me, ive surfaced from the Plugins board (could well be the first time :O!). Here is some info on how to fix messenger connection error 0x81000370. Ive copied this here after the topic came up on irc, just in case the problem recurrs.

Marvin Miller, http://www.askmarvin.ca
quote:
Here's some important things to try. This is a specific list compiled from Microsoft resources for your issue  One of these solutions will hopefully solve your issue.

Unable to login to Messenger - Security Upgrade Required

As part of Microsoft’s Trustworthy Computing initiative, Microsoft is providing a security update to the .NET Messenger Service which will require an update for some MSN Messenger or Windows Messenger users.

If you have not completed the update, you will be unable to login. To complete your update Please Click Here


1. The date on your computer needs to be set properly -- double click the clock verify that the time and date are set.

2. If your password information is not saved, verify that you are typing it in with the correct case (uppercase or lowercase).

3. Change your password @ http://memberservicesnet.passport.com/, then try signing in again.

4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible that Messenger doesn't have the correct rights to access the Internet, especially since you upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall if this is the case.

5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).

6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then Internet Options, then click the Delete Files button, and when that's complete click the Delete Cookies button.

7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL 3.0' is checked, then click OK.

8. Click Start, then Run, and enter the following: regsvr32 softpub.dll then click OK

Then try again & let me know how this works for you ;)


just because this is related, ill also add some information from CJ Barone. (i know its posted elsewhere, but its hard to find :))

CJ Barone, Slightly modified mind:
quote:
I had this problem... But I found it out! The solution lies in the registry

1) Start->Run->Type REGEDIT and press [enter] -> On the left hand panel, navigate to HKEY_CRRENT_USER -> Software -> Microsoft -> MSNMessenger
2) In the right hand panel, Delete the DAConfigVersion and DomainAuthority values
3) Restart MSN, and it WILL work!


Thats all for now :)
optimism_

This post was edited on 11-03-2004 at 08:41 PM by Tochjo.
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Messages In This Thread
Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370) - by optimism_ on 01-09-2004 at 04:52 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by CookieRevised on 01-09-2004 at 05:20 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by lylesback2 on 01-09-2004 at 09:41 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by DragonWoLf on 01-09-2004 at 09:50 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by sock on 01-10-2004 at 06:51 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by burners on 02-06-2004 at 08:51 AM
RE: we are unable to sign you in the net manager service, 0x81000370 - by kelly on 02-07-2004 at 02:17 PM
RE: RE: we are unable to sign you in the net manager service, 0x81000370 - by decca on 01-08-2005 at 04:13 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Vantage on 02-07-2004 at 03:36 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by kelly on 02-07-2004 at 03:41 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by CookieRevised on 02-07-2004 at 09:25 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by JoFramboos on 04-12-2004 at 07:03 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by shenali on 05-05-2004 at 11:53 AM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Sunshine on 05-05-2004 at 12:37 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by CookieRevised on 05-05-2004 at 02:08 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by shenali on 05-05-2004 at 07:01 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Sunshine on 05-05-2004 at 07:13 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by shenali on 05-05-2004 at 09:14 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by CookieRevised on 05-05-2004 at 09:24 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Sunshine on 05-05-2004 at 09:34 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by shenali on 05-05-2004 at 10:08 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by shenali on 05-06-2004 at 12:02 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by shenali on 05-07-2004 at 07:06 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Sunshine on 05-07-2004 at 07:19 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by shenali on 05-10-2004 at 11:11 AM
PLEASE HELP !!! - by leviss03 on 05-15-2004 at 04:02 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Sunshine on 05-15-2004 at 04:14 PM
RE: RE: we are unable to sign you in the net manager service, 0x81000370 - by RhYTHM on 02-08-2005 at 11:52 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by racerdpc on 05-24-2004 at 09:58 AM
RE: we are unable to sign you in the net manager service, 0x81000370 - by CookieRevised on 05-24-2004 at 12:24 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by racerdpc on 05-25-2004 at 01:45 AM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Rubber Stamp on 05-25-2004 at 02:15 AM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Wouter on 07-04-2004 at 09:54 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by CookieRevised on 07-05-2004 at 01:38 AM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Undisclosedpower on 07-05-2004 at 11:12 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by HybridX on 10-09-2004 at 08:41 PM
RE: we are unable to sign you in the net manager service, 0x81000370 - by Qucumber on 10-11-2004 at 03:45 AM
RE: we are unable to sign you in the net manager service, 0x81000370 - by twotickies on 11-03-2004 at 05:56 PM
RE: Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370) - by Proto-Type on 04-01-2005 at 01:06 PM
RE: Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000 - by Improfane on 04-19-2005 at 08:49 PM
RE: Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370) - by Neon on 10-23-2005 at 01:35 PM
RE: Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370) - by Arti on 07-06-2006 at 04:00 AM
RE: Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000 - by keoghcf on 10-08-2007 at 07:12 AM
RE: Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370) - by Beebly on 02-18-2011 at 03:31 PM
RE: Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370) - by sehmus on 02-18-2011 at 05:34 PM
RE: Possible solutions for "We were unable to sign you in to .NET Messenger" (0x81000370) - by lewis.michel on 06-08-2011 at 06:54 AM


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