Shoutbox

Hmmm... well grat news/bad news lol

Great news:
Everything is working fine again.

Bad news:
I don't know why.

Here are listed the last ~3 steps I did (from about 200 lol):
- started MSN with Plus! and all plugins I have: did not work
- started MSN with Plus! and NO plugin: did work
(by moving the whole plugins folder to desktop)

So I thought one of the plugins is causing the error > I moved the plugins folder back and started MSN...
- tried to send a sound without deactivating any plugin: did work

Well, I don't know the plugin/app/whatever caused my sound sending problems... but, hey, who cares!? Everything is fine again!
I did not change anything, just moved the plugin folder out of the msgplus folder, started MSN and Plus, closed 'em, moved plugins back into msgplus folder, started MSN and Plus > FINE!

SmashD, if you don't know then i don't know either
But i'm glad it's solved now, well done

If this happens again disable all plugins then enable em one by one again to see wich one caused it

Thanks for letting us know how you solved it, others might benefit from this too

hi!

Détermination de l'itinéraire vers sounds.msgplus.net [67.15.135.18]
avec un maximum de 30 sauts :

  1    76 ms    71 ms    71 ms  adsl196-1-216-206-196.adsl196-7.iam.net.ma [196.
206.216.1]
  2    76 ms    71 ms    71 ms  ll212-2-193-100-217-212.ll212-2.iam.net.ma [212.
217.100.193]
  3    76 ms    71 ms    71 ms  ll212-2-17-100-217-212.ll212-2.iam.net.ma [212.2
17.100.17]
  4    87 ms    95 ms    92 ms  so-3-1-0-0-grtmadpe1.red.telefonica-wholesale.ne
t [213.140.51.73]
  5   121 ms   119 ms   119 ms  P15-0-grtparix2.red.telefonica-wholesale.net [21
3.140.36.146]
  6   131 ms   138 ms   119 ms  GE2-1-0-0-grtparix1.red.telefonica-wholesale.net
[213.140.36.157]
  7   197 ms   203 ms   203 ms  P5-1-grtwaspx1.red.telefonica-wholesale.net [213
.140.36.58]
  8   200 ms   203 ms   203 ms  abovenet-3-2-grtwaspx1.red.telefonica-wholesale.
net [213.140.39.202]
  9   209 ms   206 ms   204 ms  so-0-0-0.mpr2.iad5.us.above.net [64.125.28.18]
10   210 ms   202 ms   203 ms  so-7-0-0.mpr2.iad1.us.above.net [64.125.28.13]
11   198 ms  1053 ms   216 ms  so-1-0-0.cr2.dca2.us.above.net [64.125.28.129]
12   211 ms   215 ms   202 ms  so-0-0-0.cr1.dca2.us.above.net [64.125.29.121]
13   220 ms   227 ms   214 ms  so-5-0-0.mpr2.atl6.us.above.net [64.125.28.50]
14   219 ms   215 ms   213 ms  so-0-0-0.mpr1.atl6.us.above.net [64.125.27.49]
15   226 ms   227 ms   227 ms  so-4-0-0.mpr2.iah1.us.above.net [64.125.29.70]
16   233 ms   260 ms   223 ms  t289.216-200-251-162.iah1.us.above.net [216.200.
251.162]
17   249 ms   239 ms   239 ms  gphou-66-98-241-29.ev1.net [66.98.241.29]
18   221 ms   227 ms   227 ms  gphou-66-98-241-114.ev1.net [66.98.241.114]
19   240 ms   239 ms   238 ms  ev1s-67-15-31-198.ev1servers.net [67.15.31.198]

20   220 ms   227 ms   227 ms  ev1s-67-15-135-18.ev1servers.net [67.15.135.18]


Itinéraire déterminé.

i'm using Xpsp2

Firefox 1.0.4

dsl

i cant ues the custom sound

Tracing route to sounds.msgplus.net [67.15.135.18]
over a maximum of 30 hops:

1   164 ms   156 ms   154 ms  riy-du1-lb2.saudi.net.sa [212.118.138.8]
2   153 ms   152 ms   149 ms  riy-gw1-fe1-0-0.saudi.net.sa [212.118.133.142]
3   153 ms   152 ms   154 ms  saudinet.ruh-acc1.isu.net.sa [212.26.63.45]
4   156 ms   154 ms   159 ms  vlan1.ruh-int1.isu.net.sa [212.138.112.1]
5  1381 ms  1327 ms  1289 ms  500.POS3-3.GW10.NYC1.ALTER.NET [157.130.7.189]
6  1309 ms  1282 ms  1303 ms  571.at-6-2-0.XR1.NYC1.ALTER.NET [152.63.26.138]

7   896 ms   882 ms   893 ms  0.so-1-1-0.XL1.NYC1.ALTER.NET [152.63.19.86]
8   898 ms   908 ms   900 ms  0.so-2-0-0.XL1.NYC9.ALTER.NET [152.63.27.30]
9   898 ms   906 ms   905 ms  POS6-0.BR1.NYC9.ALTER.NET [152.63.18.225]
10  1318 ms  1297 ms  1289 ms  p4-1-1-0.r04.nycmny01.us.bb.verio.net [129.250.9
165]
11     *      911 ms   919 ms  p16-1-1-0.r21.nycmny01.us.bb.verio.net [129.250.
.48]
12   935 ms   937 ms   944 ms  p16-1-2-2.r21.asbnva01.us.bb.verio.net [129.250.
.27]
13  1531 ms  1528 ms  1619 ms  xe-0-2-0.r20.asbnva01.us.bb.verio.net [129.250.4
118]
14   990 ms   964 ms   951 ms  p16-0-1-1.r21.dllstx09.us.bb.verio.net [129.250.
.34]
15   949 ms   976 ms   927 ms  p16-6-0-0.r02.hstntx01.us.bb.verio.net [129.250.
.101]
16   961 ms   963 ms   934 ms  ge-6.ev1.hstntx01.us.bb.verio.net [129.250.10.19
]
17  1723 ms  1723 ms  1744 ms  gphou-66-98-241-27.ev1.net [66.98.241.27]
18  1771 ms  1834 ms  1882 ms  gphou-66-98-241-114.ev1.net [66.98.241.114]
19  1866 ms  1857 ms  1834 ms  ev1s-67-15-31-198.ev1servers.net [67.15.31.198]

20   976 ms   967 ms   953 ms  ev1s-67-15-135-18.ev1servers.net [67.15.135.18]


Trace complete.

NoUnOuS and oyounalmaha:

Go through all the steps in post 1, also do not uninstall Internet Explorer even if you use another browser. Simply set the one you use to default.

i did it all

quote:

---

Originally posted by oyounalmaha
i did it all

---

Disable all your plugins (Plus > Preferences > plugins), restart MSNM and try again.

i disable the plugin $& i still cant here the sound

im having the same sound problem... its now allowing me to download any sounds at all from my contacts.. or from the website.. im going thru a proxy... it used to work few weeks ago...

C:\Documents and Settings\Default>tracert 67.15.135.18

Tracing route to ev1s-67-15-135-18.ev1servers.net [67.15.135.18]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  20.195.137.1
  2     1 ms    <1 ms    <1 ms  20.195.128.1
  3     1 ms    <1 ms    <1 ms  192.168.100.18
  4     1 ms     1 ms     1 ms  20.136.224.18
  5     *        *        *     Request timed out.
  6     2 ms     1 ms     1 ms  20.139.33.2
  7    44 ms    44 ms    43 ms  ip-207.138.122.141.gblx.net [207.138.122.141]
  8   188 ms   187 ms   187 ms  so0-1-0-2488M.ar1.LAX2.gblx.net [67.17.75.94]
  9   189 ms   189 ms   188 ms  205.158.79.25.ptr.us.xo.net [205.158.79.25]
10   188 ms   189 ms   188 ms  p4-0-0.RAR2.LA-CA.us.xo.net [65.106.5.49]
11   222 ms   221 ms   221 ms  p6-0-0.RAR1.Dallas-TX.us.xo.net [65.106.0.13]
12   230 ms   226 ms   227 ms  p0-0-0.MAR1.Houston4-TX.us.xo.net [65.106.4.202]

13   227 ms   226 ms   227 ms  p6-0.CHR1.Houston4-TX.us.xo.net [71.5.180.202]
14   228 ms   228 ms   229 ms  64.245.101.58
15   228 ms   240 ms   229 ms  gphou-66-98-241-27.ev1.net [66.98.241.27]
16   227 ms   227 ms   228 ms  gphou-66-98-241-114.ev1.net [66.98.241.114]
17   236 ms   235 ms   235 ms  ev1s-67-15-31-198.ev1servers.net [67.15.31.198]

18   228 ms   229 ms   228 ms  ev1s-67-15-135-18.ev1servers.net [67.15.135.18]


Trace complete.

Pinging msgplus.net [64.62.180.100] with 32 bytes of data:

Reply from 64.62.180.100: bytes=32 time=217ms TTL=51
Reply from 64.62.180.100: bytes=32 time=216ms TTL=51
Reply from 64.62.180.100: bytes=32 time=217ms TTL=51

Ping statistics for 64.62.180.100:
    Packets: Sent = 3, Received = 3, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 216ms, Maximum = 217ms, Average = 216ms

Alright guys.  I too cannot get the custom sound feature to work.  This feature has never worked for me and I have tried everything.  I can not run option 5 do to administrator issues on my PC (I'm using a work PC).  I don't believe it is a firewall issue because my co-workers PC's work fine.  I have disabled all plugins, there is no word filters and still nothing.  I cannot upload a custom sound.  I go through the whole add new sounds...but nothing saves when I finish and I get no error message.  When I try and receive custom sounds I get an error message and it will not download the sound to play.

Do any setting in Media Player or IE impact the Plus features?

Please help if you can...as you can imagine, being the only one without sound is frustrating!!!!