Shoutbox

I'm having trouble getting onto my msn.

It says: "Windows Live Messenger could not sign you in because the Windows Live ID you entered does not exist or is incorect. If you have forgotten your password, click forgot your password? at the bottom of the main messenger window. Error code: 80048823

Now i havent changed my password. I know what it is, unless somebodys hacked my account. I tried to send the information to my alternate e-mail adress, but it hasnt sent. Can somebody please help me with this?

If you know your secret question try...this. If not im not sure what you can do

Possible solution 1:

quote:

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Originally posted by http://msn-errors.blogspot.com/2007/01/error-80048821.html

SYMPTOMS
Windows Live Messenger could not sign you in because the sign-in name you entered does not exist or your password is incorrect. Error code: 80048823

SOLUTION
Before you start. Did you enter correct Username and Password?

1. The date on your computer needs to be set properly. Double click the clock verify that
the time and date are set.
2. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
3. Change your password at http://memberservicesnet.passport.com/memberservice.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc.), it's possible
that Messenger doesn't have the correct rights to access the Internet, especially since you
upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
if this is the case.
5. If you disabled your firewall in the past, it still may be blocking Messenger. Try
restarting it and see if that helps the situation. You also might try uninstalling an
installed firewall, to verify that it isn't causing a problem (even if it is disabled).
6. Clear your IE cache and cookies. Open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
7. Check your IE Security settings. Open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
9. If using MSN Messenger 7, click the Tools menu, then Options, then Connection category,
click the Advanced Settings button, uncheck all the options, click OK twice and then try
again.

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Posible solution 2:

You can also try the solution provided in Cookie's reply to: Contacts problem (Delete handshaking policy cache).

I've tried all this, still don't work i clda been hacked what shld i do?

If you have a hotmail account, try and get into that, if you can't, try changing the password, if you can't do that try asking Microsoft about it.

i can't get on my hotmail account. How do i change the password?

Underneath the "password" field, there is a "Forgot Your Password?" Link, you should be able to answer your secret question to change you password.

oooh yeh =/

i always forget these.. it cld be any combonation really =/

damn..

thanks for your help anyways

if you need answer for this problem error 80048823 look here http://80048823.mystation.be/

narr its been hacked, this topic can be closed