Shoutbox

JBinKC, can you reach http://sounds.msgplus.net/ ?

Custom sounds feature works on your co-workers pc? Have you tried shutting of the firewall? It may also have to do with your companies network..or the isp...it's hard to determine where the problem lies, certainly if you can do a ping/tracert.

Uploading sounds may cause troubles atm as the server might be full.

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JBinKC, can you reach http://sounds.msgplus.net/ ?

Custom sounds feature works on your co-workers pc? Have you tried shutting of the firewall? It may also have to do with your companies network..or the isp...it's hard to determine where the problem lies, certainly if you can do a ping/tracert.

Uploading sounds may cause troubles atm as the server might be full.

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Yes, I can reach the sounds page.  Yes, the custom sounds work on my co-workers PC's.  I realize it is hard to diagnose without the ping or tracert but I am really struggling with what I can do.  I wouldn't think it would be a firewall or network issue due to my coworkers having no problems.  This is why I am looking for a possible setting outside of MSNM.  I would assume it uses Windows Media Player as a foundation to run sounds...so is there a setting there I can try.  Possibly the codecs?

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Originally posted by JBinKC
Yes, I can reach the sounds page.  Yes, the custom sounds work on my co-workers PC's.  I realize it is hard to diagnose without the ping or tracert but I am really struggling with what I can do.  I wouldn't think it would be a firewall or network issue due to my coworkers having no problems.  This is why I am looking for a possible setting outside of MSNM.  I would assume it uses Windows Media Player as a foundation to run sounds...so is there a setting there I can try.  Possibly the codecs?

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Codecs hmm, you could indeed try if a reinstall of WMP 9 series works.

Of Course I don't have rights to do this.  How about getting my codecs updated?  It currently isn't set to update codecs and I have no clue how old the ones loaded are.  Any IE setting I could check?

Thanks for all your helps thus far.

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Originally posted by JBinKC
Of Course I don't have rights to do this.  How about getting my codecs updated?  It currently isn't set to update codecs and I have no clue how old the ones loaded are.  Any IE setting I could check?

Thanks for all your helps thus far.

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If you can't install programs on your computer then i suppose you can't install codec packs either

If you can this one might help: K-Lite Codec Pack, go for the standard one

Windowsupdate might be a good idea aswell, if possible in your case.

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Originally posted by JBinKC
I wouldn't think it would be a firewall or network issue due to my coworkers having no problems.  This is why I am looking for a possible setting outside of MSNM.

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if you mean by "coworkers" your coworkers PC's then the firewall can still be an issue. Firewall and internet settings are per PC. It might be well possible that the firewall and internet settings on your PC differ (or are stricter) than those on your coworker PC's...

btw, all this is "outside msnm". The custom sounds have nothing to do with msn messenger, it is a pure Messenger Plus! feature.

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Originally posted by JBinKC
I would assume it uses Windows Media Player as a foundation to run sounds...so is there a setting there I can try.  Possibly the codecs?

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There are no special codecs required for the custom sounds; it should run fine on the standard installed codecs of Windows.

See if you can play an MP3 file in Windows Media Player. If you can then you can also play custom sounds (not that custom sounds use Windows Media Player (because they don't), but with this you can check Windows and its ability to play MP3/waves; so just to rule that out).

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I should realy advise to try the tracert and ping though.

I ran the ping and tracert.  However due to not being able to mark the objects I only have print screens and can't capture them to paste them here.  Can I send a PM to somebody with them attached as a pdf?

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Originally posted by JBinKC
I ran the ping and tracert.  However due to not being able to mark the objects I only have print screens and can't capture them to paste them here.  Can I send a PM to somebody with them attached as a pdf?

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You can upload the pictures to f.e Imageshack and post the links here. I don't know if imageshack will work with a pdf though. You can also attach files to your post

Attaching sounds easier....but it will not let me attach a pdf or xls file. So here is a doc file.

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Originally posted by JBinKC
Attaching sounds easier....but it will not let me attach a pdf or xls file. So here is a doc file.

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Hmm, why has the doc dissapeared (please re-attach, someone else might want to have a look at it incase i overlooked something)? I did have a look at it before though (not downloaded) and i don't see anything wrong in it..meaning no timeouts, i did not see if there were any package losses.

Have you tried it with shutting down the firewall yet (that is if you can turn it off)? Also have you tested if you can play mp3s, as Cookie suggested you to do?