Shoutbox

Hi,
i tried to encrypt but i get a window saying, "Sorry, the cryptographic key could not be generated on this computer."

can anyone help me please

quote:

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Originally posted by lingrong
Hi,
i tried to encrypt but i get a window saying, "Sorry, the cryptographic key could not be generated on this computer."

can anyone help me please

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Please search the forum before posting and you would have found the following answer:

CookieRevised's reply to Logs encryption problem

Hi all, The decryption of a chat log file doesn't work for me ... I do all the work, but when I push enter, nothing happens...

my log file neither opens :F this is what happens if I try to open it...



Can anybody help me by opening this file, or decrypting it??

Thnx

What happens if you press "Open"?

Nothing... It opens the chat log viewer, but blank...

Help please, i do need that ChatLog...

Is it something with a specific chat log file? If so;
Did you have any chance to take the file to another computer with Log Viewer installed?

From the first look of it, I think this has something todo with a file extension association problem, where the default action for the 'ple' extension is not opening files with "Log Viewer.exe /decrypt=xxx", but saving the file.

Pajtimii, what happens when you reinstall or repair Messenger Plus!?

If that fails, and you have the same behaviour, you can maybe try to untick the box "Always ask before opening this file" and press "Open" in that file dialog which pops up. sorry, wouldn't work, because the file should be decrypted first and it is the temporary decrypted file which the log viewer expects, hence you get a blank screen in the log viewer.

quote:

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Originally posted by ahmetgns
Is it something with a specific chat log file? If so;
Did you have any chance to take the file to another computer with Log Viewer installed?

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yes I tried that, but the same problem appears...

CookieRevised, I tried to decrypt it with Log Manager script for Messenger Plus, It says that Decryption Completed succesfuly, but there is no file decrypted...

Hey,
i wanted to view one of my chat logs but when i tried to this showed up "An Error occurred while trying to decrypt your file. please reboot or try again on another computer." i tried rebooting and on other computers multiple times but it wouldn't work. can someone please help me

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quote:

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Originally posted by CookieRevised
That program is only for logs created with Messenger Plus! 3.

Messenger Plus! Live uses a different (stronger) algorithm to encrypt/decrypt logs.

So you wont be able to use that program for logs created with Messenger Plus! Live.





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To try and fix the error "Sorry, the cryptographic key could not be generated on this computer.":

First set a lower key size for generating the encryption in the Plus! preferences to see and test if the following resolutions help.

1) Make sure you have the latest version of Messenger Plus!.

2) make sure you have all the latest Windows updates and fixes. This is highly important.

3) You also might wanna look at all the resolutions described in this MS KB article: http://support.microsoft.com/kb/822798. Try them all one by one!

4) Try to (re)install the Cryptographic API redistributable.

5) There are other threads which report the same error, a true fix has never been given, nevertheless you should check them all out and read them carefully:
Chat Logging
Logs Encryption
Chat logging, cryptographic
i can't encrypt my chat log
Help - Cant generate encryption key
Cryptographic key can't be created
Encryption Problems
Logs encryption problem
Chatlogs encryption password
BUG? -> cryptographic key couldnt be generated on this computer!
encryption logs part doesnt work please help me
crypitographic key can't be generated!
Some threads link back to here though. Nevertheless they could contain vital info and/or tips.

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Try all the suggested things one by one, remember to reboot after each try, eventhough it isn't said to do so. If something solved the error, let us know. And as such:

6) As last resort you could mail Patchou like he asked here, but only if all others things above didn't work!




EDIT: updated the post a bit.
For my own reference and maybe usefull for testing: CryptoAPI Test Suite

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