Shoutbox

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Originally posted by djdannyp

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Originally posted by http://windowsteamblog.com/windows_live/b/windows...eleased-today.aspx

I want to elaborate a little bit more on some comments I’m seeing here about issues with the webcam feature. Here’s a little background.

The next version of Windows Live Messenger, releasing globally in the coming months, features two-way calling with high quality audio and high-definition video. This enhancement required significant changes in the audio and video stack used across all of our Windows Live services. This week’s Wave 3 update (called “QFE3”) upgrades the current release of Messenger with the new stack. As part of this upgrade, we are retiring one-way webcam functionality.

We never take the decision lightly to remove a feature, but we think that the improvements in performance and call quality for Wave 3 customers and the addition of high-definition video for Wave 4 customers made this the right decision.

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Reject it if you want, but that is the benefit and the explanation.

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No it isn't. Nowhere does it explain the necessity of removing one-way webcam to achieve better quality in the separate video call feature.

If you want to be that picky, send an e-mail to Windows Live Support and see where it gets you.

Maybe they didn't explain all the ins and outs, but that's their prerogative.  Many companies don't explain full reasons for LOTS of things, but you've been presented with as many facts as any other member of the public has,

You can argue until you're blue in the face but you won't get any other explanation as that is the reason for it. 

You can reject any reason for anything, but ultimately it's just you that looks stupid because you're being told the real reason, by the source that made the decision...and still aren't believing it.

You're complaining in the wrong place, there is nothing we can do and to be honest there is nothing that Windows Live will do except tell you the facts, I'm almost certain that this isn't a change that will be reverted.  Just make your peace with the fact that the feature is gone and if you don't want to accept help on ways around it and ways to get used to it then stop posting. Rejecting what anyone says isn't a way to deal with anything